Best Practices Councils – part 2

Enterprise Applications – SAP

Practice area: enterprise applications for SAP. Members cooperate on such critical issues as SAP life cycle planning, vendor management strategies for optimizing performance and ongoing SAP performance tuning.

Information Security

Practice area: information security management. Members work together on critical issues such as designing an effective information security organization, ensuring proper governance, compliance practices and enforcement policies are in place and guaranteeing that security plans keep the enterprise agile, flexible and secure.

Infrastructure

Practice area: infrastructure management. Council members collaborate on pressing issues including demonstrating the value of IT infrastructure investments, dealing with increasing demand to deliver IT services that provide predictable & cost-effective performance and other challenges that infrastructure executives face.

IT Sourcing Management

Practice area: IT sourcing management. Members exchange issues critical to their success: performance assessment and relationship management in a multi-sourced environment, proper interpretation and enforcement of outsourcing contract terms and conditions. Council members also explore fine tuning vendor management and retained services, management of service providers to balance the contradictory goals of quality, speed and cost of service delivery.

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Best Practices Councils – part 1

Real-World Advice From a Network of Your Peers

As a senior IT executive, would you like to be part of a trusted peer network? Are you interested in learning practical best practices from your peers in other large organizations?

Join Gartner Best Practices Councils – an exclusive program for senior executives with similar interests, compatible philosophies and/or comparable IT environments in a sharing environment.

Best Practices Councils members enjoy:

  • Dedicated relationship manager
  • Access to interactive forums
  • Solutions based on members’ experience and guided by Gartner Best Practices research

Members are senior executives in companies with over $1 billion in revenue in North America and $750 million in Europe. Council members are responsible for the budget, organization and strategy for their functional areas.

Architecture & Planning

Practice areas: enterprise IT architecture and strategic planning. Members contribute to lessons about aligning enterprise architecture with an organization’s business strategy, effectively communicating the value proposition of EA to key stakeholders and preparing for change by focusing on corporate agility and innovation.

Emerging Technology Management

Practice area: emerging technology management. Members trade issues critical to their success such as building consensus when mapping business requirements to available and emerging technologies, nurturing emerging technologies with opportunities for new and improved business processes, communicating the value of the technology and evaluating and communicating the benefits, risks, and return on investment to business stakeholders.

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Industry Advisory Services

Make the right decisions every day through access to research and advice shaped by our analysts’ knowledge of your industry.

With Gartner Industry Advisory Services you have access to analysts with experience in your industry. They understand the environment you work in. Gartner will help you stay ahead of your competitors by enhancing your understanding of what others are doing and why. Leverage our analysts for best practices, vendor selection, trends and validation. You will have the insight and credibility to confidently recommend technology solutions that make sense for your business at any stage of maturity.

Industry Research

Gartner Industry Advisory Services provides analysis, research and advice on major issues within six industry verticals:

Industry Agendas

Research agendas are a custom mix of content designed to cover a particular research area.

  • Prioritized research topics – the most important issues
  • Evaluation of key industry topics, surveys with clients and industry leaders to determine depth and frequency of analyst coverage.

Gartner Industry Advisory Services agendas are updated twice a year.

Industry Analysts

Gartner Industry Advisory Services offer a variety of opportunities to engage and interact, including:

  • Direct contact with analysts and support specialists
  • Proactive industry analyst relationships
  • Quarterly check-in on priorities, progress and results

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Gartner for Enterprise Leaders

Personalized service offering for senior leaders that presents the tools and knowledge to save time and money, mitigate risk and exploit new opportunities. Coaching is provided by a seasoned expert and leadership partner.

The Benefit of Research and Peer Experience

Gartner research, peer interaction and networking — all within a community driven to:

  • Share real-world experience around critical success factors and common pitfalls
  • Validate implementation strategies
  • Exchange ideas on governance, strategy, business process alignment and change management
  • Build effective IT business cases that demonstrate and achieve a broad picture of business value
  • Apply Gartner analyst insights

Personalized Service Delivery

  • A personal leadership partner with experience similar to your job role. This partner meets with you regularly to act as a coach and sounding board.
  • Annual on-site meeting provides time to brainstorm and the opportunity to work together on key initiatives.
  • An assigned client manager who helps you navigate and find the Gartner resources you need.

Role-Specific Insights

  • Access to Gartner for IT Leaders role-based Web pages
  • Use of Gartner for IT Leaders toolkit resources
  • Access to Gartner Core Research
  • Access to Gartner IT Key Metrics Data
  • Unlimited inquiry access to Gartner analysis

Community Features

  • Two-day member forums held twice a year
  • Bimonthly Web conferences
  • Ongoing peer networking
  • One Gartner Summit event ticket

Member-Driven Content

  • Member-driven research and tools
  • Exclusive community portal

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Gartner for IT Leaders – part 2

Key Initiatives

Key Initiatives identify the most common large-scale, strategic efforts typical for peers in your role. Then you can find the pertinent questions, related research and time-saving toolkits to help you find exactly what you need to make your initiatives successful.

Peer Connect

Gartner Peer Connect lets you network, connect with and gain insights from your peers in other companies and organizations around the world. More than a professional networking tool, Peer Connect helps Gartner clients share experiences and exchange views on similar initiatives and technology products and services.

Contract Review

Contracts and proposals are more complex than ever. Vendors introduce new pricing, licensing models, maintenance options and audit clauses every day. It is nearly impossible to keep up — unless you have day-to-day visibility into the market. Gartner does.

Resources & Tools

Toolkits
Toolkits save you time, help you make better decisions, and improve your execution through a set of tactical resources and frameworks to build from.

Webinars
Weekly live sessions with Gartner Analyst Webinars focused on key issues, with an emphasis on cost-related topics.

IT Key Metrics Data
Detailed spending and staffing metrics and insight into the performance of IT functions.

Activity Cycles
Activity Cycles align relevant research and tools to phases and actions common to each role.

Market News
Market News keeps you up-to-date on the latest events in the media that relate to your role.

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Gartner Research Methodologies – part 2

Learn more about what’s behind Gartner’s rigorous research process and proprietary methodologies.

Gartner Research Process
Our research process embodies a way of thinking that turns complex information into insight you can use for business advantage.

Independence & Objectivity
Our clients depend on our ability to deliver insight that is impartial and actionable. Our independence as a research firm is the key to our objectivity, and allows our analysts and consultants to provide unbiased advice you can trust.

Proprietary Methodologies
Gartner methodologies consist of research practices, procedures and rules that distill large volumes of data into clear, precise, actionable insight so our clients can formulate plans or make difficult business decisions.

Research Delivery
Whether through published research, gartner.com, executive programs, Gartner events, or through direct contact with Gartner analysts, we deliver the insight necessary for our clients to make the right decisions, every day.

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