Relationship marketing is emerging as the core marketing activity for businesses operating in fiercely competitive environments. On average, businesses spend six times more to acquire customers than they do to keep them. Therefore, many firms are now paying more attention to their relationships with existing customers to retain them and increase their share of customer’s [...]
Tags: 2011 crm cagr gartner, backbone, bandwidth, Business, capital, client, closure, Cost, Customer, cycle, Demand, deploy, Disaster, Enterprise, Environment, Gartner, Global, h..., hardware, Hosted, Implementation, Indian, Information, Internet, investment, location, Management, manpower, Market, Mer, mode, model, move, optimize, ownership, p, paradigm, percent, phase, quarter, region, Relationship, Report, Saas, scenario, size, SMB, SMBs, Software, Software-as-a, Software-as-a-service, Solution, Start, Strategy, symposictm crm, System, tem, vanilla, view, way, wordpress blogs